Security
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Our Commitment to Security
At RENDA, security is fundamental to everything we build. We understand that you trust us with sensitive business data, and we take that responsibility seriously.
Infrastructure Security
Cloud Infrastructure
- Hosted on enterprise-grade cloud providers with SOC 2 compliance
- Geographically distributed data centers for redundancy
- DDoS protection and traffic filtering
- Regular infrastructure security assessments
Network Security
- All traffic encrypted with TLS 1.3
- Web Application Firewall (WAF) protection
- Intrusion detection and prevention systems
- Network segmentation and isolation
Data Protection
Encryption
- In Transit: All data encrypted using TLS 1.3
- At Rest: AES-256 encryption for stored data
- Database: Encrypted connections and storage
- Backups: Encrypted backup storage
Data Isolation
- Strict tenant isolation in multi-tenant environments
- Separate encryption keys per organization
- Access controls enforced at all levels
Application Security
Secure Development
- Security-focused code reviews
- Static and dynamic application security testing
- Dependency vulnerability scanning
- Regular penetration testing by third parties
Authentication
- Secure password hashing (bcrypt)
- Multi-factor authentication support
- Session management and timeout controls
- OAuth 2.0 for third-party integrations
Access Control
- Role-based access control (RBAC)
- Principle of least privilege
- Audit logging of all access
- Regular access reviews
AI Security
Model Security
- Secure API connections to AI providers
- Input validation and sanitization
- Output filtering for sensitive data
- Rate limiting and abuse prevention
Data Handling
- Content processed in memory, not persisted
- No training on customer data without consent
- Prompt injection protection
- Response filtering
Operational Security
Monitoring
- 24/7 security monitoring
- Real-time alerting on anomalies
- Log aggregation and analysis
- Incident response procedures
Personnel
- Background checks for employees
- Security awareness training
- Confidentiality agreements
- Access revocation on departure
Compliance
Standards
- GDPR compliant data handling
- SOC 2 Type II (in progress)
- ISO 27001 aligned practices
Data Residency
- EU data center options available
- Data localization compliance
- Cross-border transfer safeguards
Incident Response
Response Process
- Detection and alerting
- Initial assessment and containment
- Investigation and root cause analysis
- Remediation and recovery
- Post-incident review
Notification
- Prompt notification of security incidents
- Regular updates during active incidents
- Post-incident reports for affected parties
Vulnerability Disclosure
Responsible Disclosure
We welcome security researchers to report vulnerabilities:
- Email: security@renda.ai
- PGP key available on request
- Response within 48 hours
- Recognition for valid reports
Bug Bounty
Contact us for information about our security research program.
Security Best Practices for Users
Account Security
- Use strong, unique passwords
- Enable multi-factor authentication
- Regularly review account access
- Report suspicious activity immediately
Data Handling
- Only upload necessary data
- Use appropriate access controls
- Regularly review sharing permissions
- Delete data when no longer needed
Contact
For security questions or to report concerns:
- Security Team: security@renda.ai
- Emergency: Include "URGENT" in subject line