Privacy Policy

Ultima actualizare

Last Updated: January 2025

Introduction

RENDA Holdings ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our RENDA platform and services.

Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, and contact details
  • Content: Documents, text, and data you upload or input for processing
  • Communications: Messages and correspondence with our support team

Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, and processing requests
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and pages viewed

Information from Third Parties

  • Authentication Providers: If you sign in using third-party services
  • Integration Partners: Data from connected applications and services

How We Use Your Information

We use your information to:

  • Provide and maintain our AI processing services
  • Process your documents and requests
  • Improve and optimize our platform
  • Communicate with you about updates and support
  • Ensure security and prevent fraud
  • Comply with legal obligations

AI Processing

When you use our AI features:

  • Your content is processed by AI models to provide the requested output
  • We may use anonymized data to improve our services
  • We do not use your content to train third-party AI models without consent
  • Processing is performed securely with encryption in transit and at rest

Data Sharing

We may share your information with:

  • Service Providers: Cloud hosting, AI model providers, and analytics services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS) and at rest
  • Regular security audits
  • Access controls and authentication
  • Secure data centers

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

Cookies

We use cookies and similar technologies for:

  • Authentication and security
  • Preferences and settings
  • Analytics and performance

See our Cookie Policy for more details.

International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or platform notification.

Contact Us

For privacy-related questions or to exercise your rights: